Appointments

To make an appointment please call the practice between 9 am and 6.30pm Monday to Friday. Saturday 9.00am to 12.30pm. Outside these hours you can leave a message on our answer machine. Contact us here >>

Emergencies

If you are in acute pain we will do our best to offer you an appointment on the day you call. The message on the reception answer phone will have the current out of hours number.

Cancellations

Please give at least 24 hours notice for a cancellation or the full appointment fee will be payable.

Your first appointment

When you first visit the practice we will take a detailed case history about your present complaint, medical history and general health/lifestyle. We will also examine you and treat you. Using this information and a detailed knowledge of anatomy and physiology we will explain to you why the symptoms have presented themselves in the way that they have. A treatment plan, the likely time scale and expected outcome will be discussed.

Please feel free to ask us any questions, no matter how trivial they seem. It is your body and if you understand why your symptoms exist this will aid in your return to recovery.

Medical insurance

All the osteopaths at Kane and Ross are recognised as providers by the major health insurers, which means fees you pay to Kane and Ross may be reimbursed. Please check with your insurers to establish your level of cover and any requirements they may have such as a referral letter from your doctor.